197: The One About Hiring and Retention in Private Practice with Tracy Bond
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Need ASHA CEUs?
In this episode, I am joined by Tracy Bond. Tracy is an SLP and CEO, as well as, a wife, mom of 3 girls and grandmother ("Mam") to a 7 year old granddaughter. She received her undergraduate degree in Speech and Hearing Sciences from the University of South Alabama and her graduate degree in SLP from the University of Tennessee-Knoxville. She also obtained her Ed.S in Instructional Technology from the University of West Georgia.
Tracy has been an SLP since 1993. She has three pediatric multidisciplinary clinics (ST, PT, and OT for ages 0 - 16) and opened her first private practice in December 2019 with 4 staff, her second in 6/21, and her third in 6/22. Her clinics currently see around 900 visits per week company wide. They currently have 55 employees. Tracy has aspirations to open two more clinics in 2024. She has had the ability to help so many children and families and wants to continue to help more daily. The SpOT Clinic has a clear vision and strong core values which are instilled in all team members.
Topics/Questions Asked:
Why is it important to have a separate department or division focused on HR and what do they do?
How do you help new staff feel welcomed and well trained?
Where are some ideal places to recruit staff?
What are some things you do to retain staff and make them happy so they want to stay?
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